ARCHIE MOBILE APP TERMS OF SERVICE
Last updated: October 25, 2026
1. ACCEPTANCE OF THESE TERMS
These Terms of Service (“Terms”) govern your access to and use of the Archie mobile application, website, and related services (collectively, the “Services”), operated by Vista One Travels LLC (“Archie,” “we,” “us,” or “our”).
By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
If you use the Services on behalf of another person or organization, you represent that you have authority to accept these Terms on their behalf.
You must be legally capable of entering into a binding agreement under applicable law to use the Services independently. Additional restrictions may apply to minors.
2. WHAT ARCHIE DOES
Archie is an AI-powered travel companion that helps users organize trips, discover destinations, explore places, create itineraries, manage travel information, and obtain travel-related recommendations.
Unless expressly stated otherwise for a particular feature, Archie is an informational service. Archie is not a travel agency, airline, hotel, transportation provider, restaurant, tour operator, medical provider, insurer, or emergency-response service.
Archie does not generally sell or issue airline tickets, accommodation reservations, transportation tickets, or tour bookings. Where third-party booking options are displayed, the relevant third party is responsible for its own booking process and terms.
The restaurant-call feature is a limited exception: when you select Call to Reserve, you authorize Archie to place a disclosed AI-assisted call to the selected restaurant to request a reservation using the details you provide. Archie does not guarantee that the restaurant will accept or honor the request.
3. AI-GENERATED INFORMATION AND RECOMMENDATIONS
Archie uses artificial intelligence and third-party data sources to generate responses, suggestions, itineraries, and recommendations.
AI-generated information may be inaccurate, incomplete, outdated, misleading, or unsuitable for your circumstances. Recommendations may not reflect current availability, opening hours, prices, transportation conditions, weather, accessibility, local restrictions, or other changing circumstances.
You are responsible for independently verifying material information before relying on it.
Archie does not guarantee that a recommended destination, restaurant, activity, route, service, or itinerary will meet your expectations or be available when you arrive.
You should use your own judgment when evaluating recommendations and should not rely on Archie as the sole source of information for important travel, financial, medical, or safety decisions.
4. HEALTH, ALLERGIES, AND ACCESSIBILITY
Archie may allow you to save allergies, accessibility preferences, mobility information, emergency contacts, travel-insurance details, and other health-related or safety information.
Archie is not a medical service and does not provide medical diagnosis, treatment, or professional medical advice.
We do not maintain verified allergen or ingredient information for every restaurant, dish, venue, activity, or destination. A recommendation, warning, or AI-generated response is not a guarantee that a place, food item, route, or activity is safe or accessible for you.
If you have an allergy, disability, medical condition, or other safety requirement, verify relevant details directly with the provider and follow advice from qualified professionals.
If Archie communicates your saved allergy information to a restaurant during an authorized call, it is repeating information you provided. The restaurant is responsible for its response and for the accuracy of its own representations.
Always communicate critical allergies and accessibility requirements directly to the relevant provider. Carry required medication and emergency supplies. In an emergency, contact local emergency services rather than relying on Archie.
The collection, use, and sharing of consumer health data are governed by our Consumer Health Data Privacy Policy. Optional health-data processing will be subject to any consent required by applicable law.
5. YOUR ACCOUNT AND RESPONSIBILITIES
You agree to provide accurate information when creating your account and to keep relevant account information up to date.
You are responsible for safeguarding your login credentials and for activity conducted through your account, except to the extent applicable law provides otherwise.
Notify us promptly if you believe your account has been accessed without authorization.
You agree not to:
Impersonate another person or misrepresent your identity.
Import another person’s booking or personal information without appropriate authorization.
Submit information you are not legally permitted to provide.
Use the Services for unlawful, fraudulent, abusive, or deceptive purposes.
Attempt to gain unauthorized access to accounts, systems, or data.
Interfere with, disrupt, damage, or overload the Services.
Reverse engineer or misuse the Services except where such restrictions are prohibited by law.
Circumvent security measures, access restrictions, or subscription requirements.
Use the Services to develop or facilitate unlawful activity or to distribute malicious software.
You are responsible for reviewing information imported from booking confirmations and correcting errors before relying on it.
6. INFORMATION ABOUT OTHER PEOPLE
You may use certain features to organize travel information about companions or to share information with other travelers.
You represent that you have an appropriate legal basis and any required permission to provide another person’s personal information to Archie.
Where you provide another person’s health information, you must have their valid permission or be legally authorized to act for them, such as in your capacity as a parent or legal guardian.
You must not use Archie to disclose another person’s sensitive information without proper authorization.
When sharing information with a Travel Connection or trip companion, review what will be shared and with whom. Recipients may retain or redistribute information they receive. Stopping sharing through Archie may not remove copies previously saved by recipients.
7. RESTAURANT-CALL FEATURE
When you select Call to Reserve, you authorize Archie to initiate an AI-assisted phone call to the restaurant you select, using the reservation details and contact information you provide.
Archie will identify the call as AI-assisted as described in the feature. The call may involve third-party voice and telephony service providers.
You are responsible for ensuring that the reservation details you provide are accurate and that you have authority to provide any personal information communicated during the call.
Archie may communicate your saved allergies only when you have enabled the applicable health-data permission and the feature is configured to use it.
Archie does not guarantee that a reservation will be made, that a restaurant will honor it, or that the restaurant’s information is accurate.
Archie will report the outcome to you based on the information available from the call. You should independently confirm important reservations.
If a restaurant requires payment-card information, Archie will not provide your card details. Where supported, Archie may connect you to the restaurant so that you can provide the information directly.
Call recordings and transcripts may be processed or retained by third-party providers as described in the Privacy Policy. These records may be subject to separate retention and deletion procedures.
8. THIRD-PARTY SERVICES AND CONTENT
Archie may display information, links, recommendations, maps, weather data, travel advisories, photographs, tour listings, and other content supplied by third parties.
Third-party services operate independently and may have their own terms, privacy policies, prices, availability, and restrictions.
We do not control all third-party content or guarantee its accuracy, completeness, reliability, or availability. A link or recommendation does not constitute an endorsement or guarantee.
Your use of third-party services may be subject to additional agreements directly between you and the relevant provider.
9. SUBSCRIPTIONS, PURCHASES, AND REFUNDS
Archie may offer free features, one-trip passes, subscriptions, or other paid features.
A one-trip pass is a one-time purchase that unlocks the features specified for the applicable trip. An Archie Pro subscription may be billed annually and renew automatically until cancelled, as disclosed at the time of purchase.
Before purchasing, review the displayed price, billing period, renewal terms, included features, and any trial or introductory offer.
Purchases made through Apple App Store or Google Play are generally governed by the applicable platform’s payment and subscription procedures.
You can manage and cancel applicable subscriptions through the account settings of the platform through which you purchased them. Cancellation generally prevents future renewal but may not automatically entitle you to a refund or immediately terminate access already paid for.
Refund requests are handled under the applicable platform’s policies and applicable law. For purchases made directly through Archie, any additional refund terms will be presented at the point of purchase or in the applicable purchase terms.
We may change prices for future purchases. We will provide any notices and obtain any consent required by applicable law before applying a price change to an existing subscription.
We may modify premium features as the Services evolve, subject to applicable law and any express commitments made when you purchase.
Nothing in these Terms limits any mandatory consumer rights relating to subscriptions, automatic renewals, cancellations, or refunds.
10. INTELLECTUAL PROPERTY
The Services, including their software, design, branding, and original content, are owned by or licensed to Vista One Travels LLC and are protected by applicable intellectual-property laws.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose.
You retain any rights you have in content you submit, subject to rights held by other people and applicable law.
You grant Archie a limited, non-exclusive license to host, store, reproduce, transmit, and process your submitted content as reasonably necessary to operate, maintain, secure, and provide the features you request.
This license does not transfer ownership of your content to Archie. The license ends when the content is deleted or your account is terminated, except to the extent copies remain in backups, are retained for lawful purposes, or are held by third-party providers under applicable retention arrangements.
You must not submit content that infringes another person’s rights or that you are not authorized to use.
11. PRIVACY
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
Our Consumer Health Data Privacy Policy provides additional information about health-related information, permissions, and rights.
These policies are incorporated by reference for their respective subject matter. Where applicable law requires a separate consent, that consent must be obtained independently and is not replaced by your acceptance of these Terms.
12. SERVICE AVAILABILITY AND CHANGES
We aim to provide a useful and reliable service, but we do not guarantee uninterrupted or error-free availability.
Features may be modified, suspended, discontinued, or temporarily unavailable because of maintenance, third-party changes, security issues, legal requirements, or other operational reasons.
We will comply with applicable law and any specific contractual commitments when making material changes to paid features or subscriptions.
13. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
We disclaim warranties that the law permits us to disclaim, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will always be available, error-free, secure, or suitable for every user’s needs, or that information provided through the Services will always be accurate or current.
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Vista One Travels LLC and its officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or anticipated savings arising from or related to your use of the Services.
This includes losses arising from reliance on AI-generated information, third-party content, inaccurate travel details, unavailable services, missed connections, restaurant reservations, or information about allergies or accessibility, to the extent such exclusions are permitted by law.
To the fullest extent permitted by applicable law, our total aggregate liability for claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the total amount you paid directly to Archie for the Services during the 12 months immediately before the event giving rise to the claim, or (b) US$100.
This limitation does not apply where prohibited by law or to liability that cannot legally be excluded or limited, including any rights or remedies that applicable consumer-protection law makes non-waivable.
Nothing in these Terms excludes liability for fraud, intentional misconduct, or other liability that cannot lawfully be excluded.
Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the exclusions and limitations apply only to the extent permitted by law.
15. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable costs arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person’s rights.
This provision does not require you to indemnify Archie for losses caused by Archie’s own conduct where such an obligation would be prohibited by law.
16. SUSPENSION AND TERMINATION
You may stop using Archie at any time and may delete your account through the account settings or the account-deletion process described in our Privacy Policy.
We may suspend or terminate access where reasonably necessary to address a security risk, prevent fraud or abuse, comply with law, or respond to a material violation of these Terms.
Where appropriate and legally permitted, we will provide notice and an opportunity to resolve the issue.
Termination does not eliminate rights or obligations that accrued before termination. Certain provisions, including intellectual-property provisions, disclaimers, liability limitations, and dispute-resolution provisions, will survive to the extent necessary to give them effect.
17. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any court proceedings relating to these Terms will be brought in the state or federal courts located in Florida, United States of America, subject to mandatory consumer protections and any non-waivable rights to bring proceedings elsewhere.
Before filing a formal claim, you and Archie are encouraged to contact one another and make a reasonable effort to resolve the dispute informally.
Nothing in this section prevents either party from seeking urgent relief where appropriate or limits rights that cannot lawfully be waived.
18. CHANGES TO THESE TERMS
We may update these Terms as the Services evolve or when required by law.
We will update the “Last updated” date and provide additional notice where appropriate. If a change materially affects your rights or obligations, we will provide notice and obtain renewed acceptance where required by applicable law.
Continued use of the Services will not, by itself, substitute for any renewed consent or affirmative acceptance that the law requires.
19. GENERAL TERMS
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Our failure to enforce a provision does not waive our right to enforce it later.
You may not transfer your rights or obligations under these Terms without our consent, except where such restriction is prohibited by law.
We may transfer these Terms as part of a merger, reorganization, financing, or sale of relevant business assets, subject to applicable law.
These Terms, together with the policies and additional terms expressly incorporated into them, constitute the agreement between you and Archie concerning the Services, subject to any separate agreement that expressly applies.
20. CONTACT
Vista One Travels LLC
Email: support@archie.travel
Website: https://archie.travel/
For privacy matters, please also consult the Privacy Policy and Consumer Health Data Privacy Policy.
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