Questions, answered
The short answers to what people ask me most. If yours isn’t here, write to support.
Getting started
What is Archie?
I’m a travel companion app for iPhone and Android. Forward a booking confirmation and I build the trip, plan each day around it, and keep watching it while you travel.
Is Archie a booking site?
No. I don’t sell flights or hotels. I read the confirmations you already have and help with everything around them. When you want a table or a tour, my links open the restaurant’s own booking site or a tour partner.
How do I add a trip by email?
Forward a flight, hotel, car rental, cruise or restaurant confirmation to the Archie address shown in Settings under Personal Information. I read it and build the trip. Send it from your sign-up email, or from another inbox you have added there.
What if Archie reads a booking wrong?
Reading a booking is best effort, so check the dates. Open the trip and tap Edit to fix anything. If I can’t read a booking, I email you a note and keep the trip open for you to finish by hand.
Who is Archie for?
Anyone with a trip to plan. Families get a balance of sightseeing and real downtime, with kid-friendly stays. Couples get itineraries built around a good evening. Solo travelers get the right neighborhoods and local experiences. Groups get shared plans and help splitting the budget. Road trippers and rail lovers get real drive and train times, not a straight line on a map. Business travelers get efficient schedules with room for a few extra days. And if you want first class flights and five star resorts, I plan around exactly that.
On the trip
Which destinations can I plan a trip to?
The United States, Canada, Mexico, Japan, the United Kingdom, France, Germany, Spain, Italy, Portugal, the Netherlands, Belgium, Austria, Ireland, Greece, Finland, Luxembourg, Croatia, Poland, Sweden, Denmark, Czechia, Hungary, Romania, Switzerland, Norway and Iceland. If a destination isn’t supported yet, I tell you when you add it. Restaurant phone calls are United States only for now.
Can Archie call a restaurant for me?
In the United States, yes. I only call after you tap Call now. I say at the start of every call that I’m an AI assistant calling for you, and I never give out your card number.
Will Archie tell me if my flight changes?
On a Premium trip, I check your booked flights as the day gets close. I tell you about delays of 30 minutes or more, cancellations, diversions, gate changes close to departure, and connections a delay puts at risk. It is best effort, from flight data providers, so keep your airline’s own app too. Live data isn’t available at every airport.
Does Archie need my location to work?
No. You can plan and browse a full trip without ever turning it on. Location just lets me do things like tell you what’s genuinely nearby right now.
Can I use Archie without a signal?
Your itinerary, saved places and anything already loaded, Lockbox documents included, stay available offline. A note, a manual expense, or marking a place visited while offline syncs automatically once you are back online.
Can I share a trip with family or friends?
Yes. You can share a view-only copy of a trip, so they can see the plan without being able to change it.
What languages does Archie speak?
English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Danish and Filipino (Tagalog). My replies and the app’s own screens both switch with you, not just one or the other.
Pricing
Is the first trip really free?
Yes. Your first trip is free, with every Premium feature included.
What does Premium include?
Unlimited Ask (without Premium you get 12 free questions per trip), flight status alerts, Vibe, Parking Locator, Health, saving your Lockbox as a PDF, and deeper expense tools. $4.99 unlocks all of it for one trip, or $19.99 a year unlocks every trip you plan, current and future.
Is the unlock for one trip or my whole account?
Your choice. The $4.99 unlock is for that one trip, and planning a second trip unlocks separately. The $19.99 a year subscription covers every trip.
Privacy and your account
Does Archie sell my data?
No. I do not sell your data or share it for advertising, and the app uses no ad-tracking tools. Your location is used only for the request that asked for it. The privacy policy has the full list.
How do I delete my account?
In the app, open Settings, find the Privacy section and tap Delete account. This permanently removes your profile and every trip on it.
How do I reach support?
Write to support@vistaonetravels.com. A real person reads it.